Frequently Asked Questions
Everything you need to know about your Swiss Connection experience.
Does Swiss Connection offer international shipping?
Yes, we ship our premium fashion collections worldwide. Delivery times vary by region, typically ranging from 3 to 7 business days for international orders.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Where are your garments manufactured?
Our collections are designed in Switzerland and produced in ethically certified facilities that prioritize high-quality craftsmanship and sustainable materials.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.