Returns & Exchanges
At Swiss Connection, we pride ourselves on precision and quality, offering a seamless 30-day return policy for all unworn fashion items in their original packaging. We are committed to ensuring your complete satisfaction with every piece of our curated collection.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original Swiss Connection box, ensuring all designer tags and hygiene seals remain intact.
Attach Shipping Label
Download and print the prepaid return shipping label provided via email and affix it clearly to the outside of your package.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing